UX Writing & Content Strategy Projects

A collection of projects showcasing my work in UX writing, content strategy, and digital design systems.

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Microsoft Fabric Documentation

Principal Content Strategist

Led the content architecture and documentation strategy for Microsoft Fabric, a unified analytics platform integrating data lake, data warehouse, and data science capabilities.

Technical WritingInformation ArchitectureAnalyticsEnterprise

Key Contributions

  • Architected documentation structure for complex analytics platform
  • Created content strategy for technical and business users
  • Developed style guide for consistent documentation
  • Led team of technical writers and content designers

Outcomes

  • Successful platform launch documentation
  • Reduced support tickets by 40%
  • Improved user onboarding experience
Detailed case study available upon request
Screenshot or preview of Microsoft Fabric Documentation

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Azure Data Factory User Experience

Senior UX Writer & Content Strategist

Redesigned the content experience for Azure Data Factory, improving user understanding of data integration and ETL processes through clear, action-oriented content.

UX WritingTechnical ContentData EngineeringCloud

Key Contributions

  • Reimagined error messages and system feedback
  • Created step-by-step pipeline creation guides
  • Developed content patterns for complex workflows
  • Collaborated with global localization teams

Outcomes

  • 25% reduction in user errors
  • Improved task completion rates
  • Higher user satisfaction scores
Detailed case study available upon request
Screenshot or preview of Azure Data Factory User Experience

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Gartner Digital Markets Content Strategy

Lead Content Strategist

Developed comprehensive content strategy for Gartner's Digital Markets division, focusing on B2B software discovery and evaluation platforms.

B2BContent StrategyMarket AnalysisUX Research

Key Contributions

  • Created content framework for software comparisons
  • Developed editorial guidelines for market analysis
  • Established metadata strategy for improved search
  • Led content optimization initiatives

Outcomes

  • Improved content engagement metrics
  • Enhanced SEO performance
  • Streamlined content production process
Detailed case study available upon request
Screenshot or preview of Gartner Digital Markets Content Strategy

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